LCMS & GC/MS Servicing

LCMS & GC/MS Servicing

The ability to offer a total instrument maintenance solution has been the driving force behind our motivation to heavily invest in MS skills and resources. This in-house MS capability provides Jaytee with an unequalled ability to provide the level of cross-platform instrument maintenance our customers require.

MS Service Contract MS Engineer Servicing

Engineer Training

Jaytee believe in Quality First. Although training costs money, we invest heavily to ensure that our engineers are qualified and capable, utilising documented procedures and documented training records.

Guaranteed Workmanship

Reliability comes as standard. All workmanship is fully warrantied. Repairs are covered for a minimum of 3 months.

Maintenance Agreements

Jaytee offer three levels of MS preventative maintenance contract with the additional option of a callout only agreement, as well as PQ/validation options.

Multi Year Agreements

Extra discounts can be negotiated for multi-year maintenance agreements. Please ask to be quoted for 2, 3 or 5 year agreements to receive considerable savings.

NOT the right package?

With over 20 years of experience, we are well aware of the variants and are happy to consider any special conditions that you may require. Please do not hesitate to contact us with your specific requirements if the above agreement options do not exactly meet your needs, or Get an Online Quote Now >>

Negotiable Contracts

A wide range of contracts are available to cover most eventualities, from a preventative maintenance visit only, up to fully comprehensive agreements. Should you require something 'different' then we will endeavour to provide a solution.

Simplified Call Rates

If you would prefer not to have an agreement, then our Simplified Call Rates option provides a daily rate solution. If you have a contract with a limited number of emergency days, the 'rate' is reduced for additional days.

Service Management

Our Service Management and Customer Relations Management database enables us to manage you and your inventory. Our processes are pro-actively driven, and allow us to pre-empt and manage your servicing requirements.

Telephone Helpline

Technical support comes as standard with Jaytee whether you choose to have a callout only or a maintenance agreement.

Workshop & Lab Facilities

The Jaytee MS Lab provides the service department with excellent facilities to repair and test system components and complete mass spectrometers, as well as providing a demonstration area for our range of second user mass spectrometers.

Mass Spec Instruments Jaytee Cover In-House
Micromass AB Sciex Thermo / VG HP/ Agilent Varian PE
M@LDI L/R
LCT
LCZ
Platform II
Platform LC
Q-ToF I
Q-ToF II
Quattro
Quattro LC
Quattro Micro
Quattro Ultima/Platinum QTRAP
Quattro Premier/XE
ZMD
ZQ
SQD
TQD
Xevo family
ZQ
API150/EX
API300/365
API2000
API3000
API3200
API4000
API4500
API5000
API5500
API6500
QTRAP
3200QTRAP
4000QTRAP
4500QTRAP
5500QTRAP
5500QTRAP
QSTAR Family
LCQ Fleet
LCQ Classic
LCQ Duo
LCQ Deca
LCQ Deca XP / XP +
LCQ Advantage
Quantum Ultra
Quantum Access
DSQ II
GCQ
Navigator
TraceMS
TSQ Vantage
TSQ Quantum Ultra
TSQ Quantum Access Max
1100 MSD - G1946 / G1956
1100 MSD Trap G2445D
6100 Family
6400 Family
5970 MSD
5971 MSD
5972 MSD
5973 MSD
5975 MSD
5977
7000

Shimadzu
QP-5050
QP-2010
TQ-8040
Saturn 2100T
Saturn 2000
Saturn 2200
Varian 4000
Varian 1200L
Clarus 500
Clarus 600
Turbomass
Turbomass Gold
     

Small Print!

'Level 3' agreements include ALL parts and PM consumables. Repairs due to accident, misuse or operator error will be chargeable in all cases. Additional call-out days where applicable are charged at a minimum of£521.00/day (standard non-agreement rate £695.00/day).

HPLC & GC?

You may also require an HPLC or GC system to be supported along with your MS - please see our HPLC/GC agreement terms here>>

For an immediate consultation, phone +44(0)1227 265333 or use our contact form >>

Our MS Team

Enquire / Get A Quote

Fill out the form below to get in touch with us at Jaytee Biosciences:

Contact Us

Interested in Visiting For a Demo:

Interested in FaceTime Demo:

Interested in Renting:



I wish to be contacted by Jaytee Biosciences Ltd regarding this enquiry.

I am happy to be contacted in future by Jaytee Biosciences Ltd in related matters.

Back to Top

Contact Information

Jaytee Biosciences Ltd,
Altira Business Park,
Herne Bay, Kent, CT6 6GZ.
UK.

Phone: +44 (0) 1227 265333

Email: Mailto sales jaytee